The Tremendous Importance of Simply Saying, “Hello!”

Far too many customers have grown to expect poor customer service. Whether its rude employees and customer support or impersonal robotic phone system responses, customers are often shocked when they receive pleasant customer service. In such a climate, it is clear that businesses that simply treat customers well are taking advantage of a huge opportunity.

If you've ever personally called a credit card or cable company looking for help, then you already know that it can be something of a depressing and even Kafkaesque experience, leaving you feeling drained. More than likely you don't feel too positive about any automated experience that bounces you around from one hold menu to the next. Summed up another way, hold music is never a fun or rewarding experience.

Communication is Always Changing

In the “old days” a telephone call was often a customer's first experience with a business. Now, the game has, of course, changed, with most customers first experience being via the business's website. While we can't predict with 100% accuracy how businesses with be communicating with their customers in the future, we do know one fact for certain. The human touch will likely be valued for a long time to come.

Your Website is a Valuable Tool

The initial point of communication with a client, whether it is via telephone or your website, is of critical importance. If a customer has trouble finding key information about your business, such as your location, hours of operation or an easy to understand menu of what goods or services are offered, then they will take their business elsewhere. Consumers don't generally wait for businesses to get their “act together.” They simply move on.

Simply stated, you want your business's website to be very user-friendly, streamlined and intuitive as possible. Keep in mind that you understand your business and what it offers, which means you may not be the best judge in spotting flaws in your website presentation. For this reason, it is best to test your website designs with many different potential users who have little or no information about your business and what goods and services you provide.

In the end, every single client is valuable. For every client you lose represents both a potential loss of revenue and revenue being placed in the pocket of your competitor. Don't let customers slip away simply because there wasn't a friendly voice answering the phone or your website lacked clarity.

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Three Signs You May Be Experiencing Burnout

Burnout is a strange phenomenon in that often a business owner doesn't know that he or she is experiencing it until it is too late. Owners who feel beleaguered and over stressed frequently want to sell their business and move on. However, buyers are not so eager to accept burnout as a believable reason for why an owner wants to sell.

It is the responsibility of every business owner to be on guard against potential burnout. After all, it is better to “cash in” than to burnout. In this article, we will examine a few of the key warning signs that you may be on the verge of burning out.

Sign 1: There is No Joy in Owning Your Business

Once upon a time, you were likely excited about your business. But if those days are long gone, then it might be time to move on. Owning a business is hard work and eventually it can take a toll. If you find each day to be boring, then it is probably time to sell, move on and start a new chapter in your life.

Sign 2: You Feel Exhausted

Just as feeling no joy is a potential sign of burnout, the same holds true for feeling exhausted. If you feel exhausted all the time, then it is unlikely that you can run your business effectively over the long haul. In short, it may be time to consider selling.

Keep in mind that if your business is doing well, growing and expanding, then there will be more demands on your time, not less. If you feel exhausted a large percentage of the time and your business is expanding and seems poised to expand even more rapidly in the future, then cashing in may be your best bet.

Sign 3: You Feel Overwhelmed Almost on a Daily Basis

Business owners who frequently feel overwhelmed are likely teetering on the edge of burnout; this can be particularly true for business owners who are operating a “one-man show.” Operating a small business, especially one where you are doing most of the work, can be both mentally and physically exhausting.

There is certainly something to be said for being proactive and tackling burn out before it tackles you. In this way, you'll be able to sell your business on your own terms. The last thing you want is to try and sell your business after you no longer have the energy to keep sales going in the right direction.
Working with an experienced business broker is one of the easiest and quickest ways to get your business ready to sell. Don't let burnout put the fate of your business in a vulnerable position.

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FOR SALE - CHECK CASHING BUSINESS BUCKS COUNTY, PA

Simple and Consistent Business for Sale - This well-established Check Cashing Franchise is ideally positioned in a densely populated suburban location with limited competition and advantageous demographics. The Business has been in operation for close to 20 years and has developed a varied customer base that includes both individuals and numerous business clients from the surrounding areas. Currently, services primarily include check cashing, electronic bill payment, money orders and wire transfers. Although the current business offers a profitable and consistent income, there is the opportunity to establish additional profit centers. A new owner can augment the current business with various additional lines of service and grow the existing stable income stream. This is a completely turn-key operation that offers Franchise support, established protocols and a professional setup that has been refined over the years. In addition to Franchise training, the current owner is willing to provide in-depth training to the Buyer.
Own a business with EXCELLENT CASH FLOW & NO RECEIVABLES!

• Well-established Business
• Business With No Receivables
• Excellent Location With High Visibility
• Niche Market & Easy To Operate
• Very Limited Competition
• Minimal Marketing Required
• Consistent Track Record – Repeat Customers
• Excellent Cash Flow With Growth Opportunity

Includes: All furniture, fixtures, equipment and goodwill
PRICE - $495,000

FOR SALE - Indoor Batting Cages & Training Facility

INDOOR BATTING CAGES / TRAINING FACILITY

Built in the 1990's, this long-standing business has established itself as one of the premier batting and training facilities in South Jersey. Located on a major thoroughfare, the facility offers excellent visibility and provides easy access to the region's highways. With service offerings that include automated batting cages, pitching tunnels, private lessons and party reservations, generates of baseball and softball players have honed their skills at this athletic facility.

Highlights of the business and building are as follows:

• Expansive building with over 10,000 sf of usable space
• Limited competition - specialized niche
• Customized batting cages and pitching tunnels for all ages
• Ceiling heights - up to 24 ft
• Well maintained building / equipment with regular maintenance
• Opportunity to add other business lines on-site

Includes: All FFE, Goodwill and Real Estate PRICE - $425,000
For more information, call us today at 856-228-5151
Disclaimer: The information provided in this listing has been provided by the Seller and Procision Business Brokers has not independently verified this information and has no responsibility for its accuracy or completeness. Procision Business Brokers recommends that you consult with an accountant, attorney and other professionals to represent and assist you in any transaction. Although Procision Business Brokers are glad to arrange a meeting between you, your representatives and the Seller, we are not authorized to make any representations or warranties. You agree to hold Procision Business Brokers and our associated brokers harmless of any misrepresentations made by seller.

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Centrally located in Bucks County and easily accessible from the Pennsylvania Turnpike, 955 Mearns is a 303,000 Sf Flex Building situated just off Street Rd in Warminster, PA. Anchored by International Companies such as SP Industries and Chempump, the building is occupied by a diverse and quality tenant base. Benefits include access to an extensive highway network, availability of a well educated and skilled workforce, numerous shopping and food options nearby, high quality property management and advantageous lease rates.

• Office Suites from 3,700 to 14,000 Sf
• Outdoor Courtyard – Landscaped Setting
• Proactive Management – Well-maintained
• Plethora of Shopping & Food nearby
• Access to extensive Highway Network
• Advantageous Lease Rates & Terms

About Procision Commercial Realty Founded as a Business and Commercial Real Estate Brokerage, Procision Commercial Realty offers one-stop, synergistic services for Business Owners, Investors, Landlords and Tenants alike. Through their Comprehensive Suite of Real Estate Services and Transaction Solutions, Procision Commercial Realty serves the needs of the Greater Philadelphia and South Jersey Region. For additional information, please visit the company’s website at www.Procisionbb.com or contact Robert Beach at 856-228-5151.

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